By completing a purchase on PetJoyz, you agree to our terms. Payments must be made in full at checkout, and orders are confirmed via email. Shipping costs and delivery times are calculated during checkout, and we are not responsible for delays caused by carriers. Returns are accepted within 15 days if the item is unused and in original packaging. Product descriptions are accurate but may vary slightly in color and size. PetJoyz is not liable for any damages resulting from product use. Your personal information is used only for order processing, and our terms are subject to change. Contact us with any questions.